Latest Posts

Maxis360 Awarded Digium’s 2017 Cloud Services Partner of the Year

March 22, 2017, Altamonte Springs, FL – Maxis360, a leading provider of VoIP business phone systems and IT Managed Services announced it has been awarded a 2017 Digium Pinnacle Partner award in the category of Cloud Services. These Pinnacle Partner awards are presented annually to leading Digium partners who have excelled in developing and growing their partnership with Digium and driving customer success for either Switchvox Unified Communications (UC) or Asterisk Custom Communications solutions. Maxis360 is one of the outstanding organizations selected based on 2016 sales and commitment to customer satisfaction.

 “We have been a Pinnacle award winner with Digium 4 years running. We continue to see rapid growth of our Digium business and are honored to receive this award, which recognizes our fast growth status and collaboration with Digium,” said Jeff Foster, President of Maxis360. “Maxis360 VoIP expertise and UC capabilities combined with Digium’s compelling product portfolio has led to our continued growth. By partnering with Digium, we believe we are able to offer customers the greatest value and advanced features for their office communications.”

 “Each year, it’s an honor to recognize so many of our channel partners who have committed to servicing their customers and growing their businesses with Digium solutions,” said Wayne Landt, Director of Worldwide Channel Sales for Digium. “The Pinnacle Awards serve as appreciation for those partner organizations that have helped to expand our worldwide base of customers through the delivery of our affordable, feature-rich Switchvox phone system and custom Asterisk-based communication solutions.”

  For more information on how Maxis360 can help your company improve its business communications, contact us for a free demo or consultation. Learn more about our capabilities at www.Maxis360.com or call 855.244.1010.

About Maxis360

Maxis360 combines the best people, processes and technology to deliver innovative solutions to change the way you do business.  Our deep roots in Network Security, IT Managed Services, Communication, and Network Infrastructure is unmatched in the industry. A leading provider of IT Solutions in the Southeast and Caribbean, we take a 360 degree approach in offering the highest level of expertise in design, installation, management, and pro-active support available on the market today.

 About Digium

Digium®, Inc. provides Asterisk® software, telephony hardware, and on-premises and hosted Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) and UC as a Service (UCaaS) solutions at an affordable price. Digium is the creator, primary developer and sponsor of the Asterisk project; the world’s most widely used open source communications software. Asterisk turns an ordinary computer into a feature-rich communications server. A community of more than 80,000 developers and users worldwide uses Asterisk to create VoIP communication solutions in more than 170 countries. Since 1999, Digium has empowered developers to create innovative communications solutions based on open standards and open source software, providing an alternative to proprietary phone systems. Digium Switchvox Cloud and other cloud-based products and services are offered through Digium Cloud Services, LLC, a wholly owned subsidiary of Digium, Inc. Digium’s business communications products are sold through a worldwide network of reseller partners. More information is available at www.digium.com and www.asterisk.org.

 

Maxis360 & Powernet Deliver More Robust IT & Network Business Solutions Together

Maxis360, a leader of IT Managed Services and Powernet, a leader in telecommunications providing voice, data, and Wi-Fi announce a joint venture. This deal will enable both companies to provide top of the line solutions for the management of a well-rounded network and all IT needs. With 50+ years combined industry knowledge, this relationship compliments a list of products well suited for a strong start out of the gate and years of future growth.

“This joint venture will be a significant catalyst for growth for both companies,” states Rob Maynard, CFO, Maxis360. “The combination of Maxis360 and Powernet allows us to offer a true “end to end” solution for our customers.”

Both parties bring expertise, technology and broad distribution capabilities to the joint venture which will allow customers and prospects to benefit from this expansion. Each remains the face of their business, in addition to being able to provide added products to increase overall value to customers and prospects. Powernet will focus on creating the communication structure while Maxis360 ensures the organization has the technology to meet its objectives and be safe from any threats. Most importantly, our combined efforts will provide a comprehensive technology solution for any size business. Headquartered in two different states, both companies plan to expand into each other’s locations.

“We are excited about this joint venture with Maxis360,” said Allison Stevens, CEO Powernet. “This integration is a perfect fit for our current and future clients that are looking for a complete technology partner.”

About Maxis360
Maxis360 offers Network Security, IT Managed Services, Communication, and Network Infrastructure to more than 500 organizations nationwide. Headquartered in Altamonte Springs (Orlando), FL we take a 360 degree approach with design, installation, management and support to build and maintain the highest quality technology infrastructures. Our goal is to deliver innovative solutions changing the way you do business. For more information, please visit maxis360.com.

About Powernet
Powernet enables businesses to connect in the office and across the world through wireless networking, Wi-Fi, voice, data and call center solutions, in addition to domestic and international carrier services. With more than 24 years of telecom experience and expert sales and support teams operating out of our Cincinnati, Ohio headquarters, we provide our partners and clients the unparalleled service and innovative technology they need to achieve their business goals. Visit powernetco.com for more info.

Preventing data breaches is a business problem not an IT issue.

I don’t have to tell you about the latest data breach, it’s like the evening news we have become numb to all the carnage. Target, Home Depot, Sony, IRS, OPM, Anthem, Experian, Scott Trade, the breach list is endless.

But what is the root cause of these data breaches? Is it people, processes or technology or all of the above?

As we in Audit look at people, processes and technology, we must at some point be able to tell organizations that the IT director can’t also be the chief security officer and the IT manager can’t be the systems admin, security engineer and the security analyst. Also IT should not be procuring all audits, the board and the CEO must be leading this effort. Otherwise it’s not likely to be very balanced or meaningful.

I have worked in IT departments where this was the case, and it’s always a poor performing organization when it comes to security and compliance. I also see it every day as an auditor, it’s the root cause of so many poor audits and eventual data breaches. The question is how to delicately tell the corporation without any strict regulation forcing the issue (that’s not required to be SOX compliant) that this is in their best interest. How do we start a real dialog with boards and CEOs to make this point clear?

Let’s face it, many of these companies that we as auditors visit daily are world-class organizations, they are very good at what they do. Some have over time adopted the Internet and now suddenly find themselves in shark infested waters. They are bombarded with everything from endless data breach news to magic bullet technological solutions and yet audits for compliance. We need to put ourselves in their place and try to realize where they are.

The biggest challenge in audit is to align with the company, its culture and specific people I’m visiting. I easily get caught up in why is this organization performing so poorly on basic compliance? It’s just the minimum, it’s the foundation for proactive and intelligent security.

We as security and compliance professionals must seek to speak the language of the business.

What is Information Security Governance?

“Information security governance is the responsibility of the board of directors and senior executives. It must be an integral and transparent part of enterprise governance and be aligned with the IT governance framework.”

For starters we know that we need to manage assets, threats and vulnerabilities, yet many times we start an audit and can’t get a full up to date list of the assets that we are trying to protect. Then we find that patches are not being applied and vulnerabilities are not managed. Finally threats are not even considered, many organizations think that if they have antivirus and a firewall they are fine.

They understand technology, yet simply don’t understand the attack life cycle or kill chain or the need for threat intelligence. We always tell clients if you’re not doing scans and PEN Test, (penetration testing), then just know that someone else is and they don’t work for you.

Too many clients don’t know that “Information Security Governance is a fundamental responsibility of senior management to protect the interests of the organization’s stakeholders. This includes understanding risks to the business to ensure that they are adequately addressed from a governance perspective. The tone at the top must be conducive to effective security governance. It is unreasonable to expect lower-level personnel to abide by security policies if senior management does not.” IT Governance Institute 2003.

________________________________________________________________________________________

5 questions CEO’s should ask about cyber risks

If an organization has data governance and it’s applying true top-down information security governance, then it’s likely that the CEO will have already asked the following questions.

  1. How is our executive leadership informed about the current level and business impact of cyber risks to our company?
  2. What is the current level and business impact of cyber risks to our company?
  3. How does our cyber security program apply industry standards and best practices?
  4. How many and what types of cyber incidents do we detect in a normal week? What is the threshold for notifying our executive leadership?
  5. How comprehensive is our cyber incident response plan? How often is it tested?

________________________________________________________________________________________

So if I’m auditing a mildly regulated entity, I normally see some good organizational structure, not perfect but good. I then see some separation of duties within IT even if the security staff is in IT they try to separate it. If there is not adequate separation between IT and the security staff you will have the fox guarding the chicken’s syndrome. This was pointed out in a KPMG global survey of general counsel when asked about cyber security. I truly believe this is the biggest contribution to poor audit performance and the resulting data breaches. Just look the the latest Verizon data breach investigations reports for more evidence.

To reiterate the importance of IT not being over security the IT Governance institute says this well, “To achieve effectiveness and sustainability in today’s complex, interconnected world, information security must be addressed at the highest levels of the organization, not regarded as a technical specialty relegated to the IT department. The security of information, as with other critical organizational resources, must be addressed at the total enterprise level. Information security is not only a technical issue, but a business and governance challenge that involves adequate risk management, reporting and accountability. Effective security requires the active involvement of executives to assess emerging threats and the organization’s response to them.” IT Governance Institute 2003

Yet we keep going on audits and still to this day see IT departments in charge of security and compliance, to make matters worse sometimes the IT director is the person solely responsible for security. This does not work as IT and security are incompatible in function. IT delivers technology solutions and fixes problems with it. The very nature of security is proactive and risk based, IT is anything but that!

I came from an IT background so I always start off with I understand your challenges especially as it relates to our current threat landscape. I really respect all our client IT departments, they are all too often being put in the position of security and compliance, when this is a business problem not and IT issue. IT needs to be recognized for all they do and that they can contribute significantly to securing the enterprise. But let’s remember data governance is both the CEO’s and the board’s responsibility.

“71 % of organizations were compromised by a successful cyber attack in 2014″ 2015 cyberthreat Defense Report from CyberEdge Group

In the end, we can spend all our time on processes and technology but as long as the organizational structure is flawed, clients will never achieve real data governance, or risk management. Preventing data breaches and achieving 100 percent compliance has to start with the board and the CEO. After all it’s a business problem, not an issue to be relegated to the IT department.

George Grachis is a Senior Consultant with Maxis360, and MSL Technologies in Orlando Florida. He can be reached at Ggrachis@maxis360.net

Inacomp joins Maxis360 for a great start in 2016

We are very pleased to report to you that Inacomp, a division of Maxis360, is changing it’s name to Maxis360. Over the past year Inacomp maintained it’s name to insure the continuity and consistency throughout the transition, that has been very successful thanks to our valued customers. Please rest assured our customers  will continue to receive the same great local service with the same team. Inacomp is now the Maxis360 North West Florida (NWFL) office which is a very important part of Maxis360 State wide service organization.

This will help us with consistency in branding and communications to the customers as well as to all 45 employees that we are on the same team with a dedication to exceed customer’s expectations.

Maxis360 has 4 office across the state of Florida including 2 Network Operation Centers NOC’s (Panama City and Orlando) as well as our Cloud Hosting facility in the Federal Reserve Building in Jacksonville FL.

Inacomp’s web site has now merged with Maxis360 and can be found at www.maxis360.com. Please continue to use all existing direct lines and our local support number (is the same) 850.784.0101 or email support support@maxis360.net

We personally want you to know that we appreciate your business and the trust you have placed in us. We look forward to continuing our relationship with even greater capabilities to support your technology needs.

Please don’t hesitate to call me at with any questions you may have.

Best regards,

Paul Dick

Maxis360 ranks as one of the fasting growing private sector companies in North East Florida

Based on verified financial performance for the past three years, the Jacksonville Business Journal and Ennis, Pellum & Associates CPAs, our accounting partner, are pleased to announced that Maxis360 is one of the 50 fastest-growing, private companies in Northeast Florida.

We attribute a lot of our growth to letting our customers take technology off their plate, so they can focus on their business,” Said Rob Maynard, chief financial officer and partner of Maxis360. “We are helping them grow and that helps us grow.”

It works – Maynard said Maxis360 is currently growing 20 to 30 percent over last year’s growth.

Maxis360 takes a 360-degree approach in offering the highest level of expertise in design, installation, management and proactive support. The company has all information technology products and specializes in communication, security, managed services and wireless networks. Security is the fastest-growing part of the business right now with managed services right behind it, Maynard said.

Maxis360 was started in 2003 and has customers nationwide, with the majority in Florida and the Caribbean. The diverse customers include healthcare, finance, the public sector and hospitality organizations. Maynard credits the growth to the organic growth of Maxis360’s clients and the million-dollar acquisition of the company in Panama City last year.

In his spare time, Maynard volunteers with his children’s soccer and swim teams. Maxis360 supports several charities in the Northeast and Southeast Florida and last year did a Walk for Life to benefit cancer patients, which included Maxis360 employees.

http://www.bizjournals.com/jacksonville/blog/morning-edition/2015/06/these-are-the-fastest-growing-private-companies-in.html

Maxis360 Receives 2015 Digium Pinnacle Partner Award

Maxis360 Awarded Digium® Pinnacle Partner Award for Outstanding Sales and Service of Switchvox Business Phone Systems and Asterisk Custom Communications

Annual Awards Recognize Top Digium Partners worldwide who Deliver Unparalleled VoIP Solutions and Services

March 26, 2015, Altamonte Springs – Maxis360 a leading provider of VoIP business phone systems and Network Security, today announced it has been awarded a 2015 Digium Pinnacle Partner award  top reseller worldwide (#1) in sales of the Switchvox Unified Communications (UC). These Pinnacle Partner awards are presented annually to leading Digium partners who have excelled in developing and growing their partnership with Digium and driving customer success for either Switchvox Unified Communications (UC) solutions. Maxis360 is one of the outstanding organizations selected based on 2014 sales and commitment to customer satisfaction.

“We have seen rapid growth of our Digium business and are honored to receive this award, which recognizes our fast growth status and collaboration with Digium,” said Jeff Foster President of Maxis360. “Our company’s VoIP expertise and UC capabilities combined with Digium’s compelling product portfolio has led to our continued growth. By partnering with Digium, we believe we are able to offer customers the greatest value and advanced features for their office communications.”
(more…)

Maxis360 Completes Stringent Audit Of Technology Services it Provides

Maxis360 Completes Stringent Audit Of Technology Services it Provides

FERNANDINA BEACH, FL (November, 2014) – Maxis360, a firm that supplies and manages computer and telecommunications technology infrastructure for organizations throughout the Southeastern US and the Caribbean, announced today that it has successfully attained a Service Organization and Control 1 (SOC1) report after a third party CPA firm successfully confirmed that the company met stringent controls relating to its information technology managed services. Service Organization Control (SOC) 1 reports are conducted in accordance with Statement on Standards for Attestation Engagements (SSAE) No. 16. SSAE 16 is an auditing standard developed in 2011 by the American Institute of Certified Public Accountants (AICPA) and is a widely accepted, consistent way for organizations to disclose information about the design and operation of internal controls related to the services they provide.
(more…)

Fernandina Beach Technology Firm Doubles Its Size With Acquisition

Florida-Based Maxis360 Acquires Panama City’s Inacomp

FERNANDINA BEACH, FL (August 26, 2014) – Maxis360, a Fernandina Beach headquartered firm that supplies and manages computer and telecommunications technology infrastructure for organizations throughout the Southeastern US and the Caribbean, announced today that it has nearly doubled in size and added additional product lines with the acquisition of Panama City-based Inacomp.
(more…)